Shout out for Freedom Arns customer service
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Please post political post in the new Politics forum.
- Scott Tschirhart
- Advanced Levergunner
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- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Shout out for Freedom Arns customer service
I sent a safe queen Modrl 83 back to Freedom Arms last week. A previous owner had filed down the fixed front sight too much.
I paid them to for a new front sight and reduce the trigger pull to a manageable weight. They replaced all internal springs.. They slso installed an updated safety bar and other internal parts free of charge.
I shipped it last Thursday. They are shipping it back to me today.
That’s outstanding service!
I paid them to for a new front sight and reduce the trigger pull to a manageable weight. They replaced all internal springs.. They slso installed an updated safety bar and other internal parts free of charge.
I shipped it last Thursday. They are shipping it back to me today.
That’s outstanding service!
- GunnyMack
- Advanced Levergunner
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- Location: Not where I want to be!
Re: Shout out for Freedom Arns customer service
Wow! Now they should be teaching other companies about CUSTOMER SERVICE!
Now we need a range report
Now we need a range report
BROWN LABS MATTER !!
- Scott Tschirhart
- Advanced Levergunner
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- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
Might be a while. I’m in Corpus for the Texas Police Chiefs’ Association annual conference.
- Ysabel Kid
- Moderator
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- JimT
- Shootist
- Posts: 7104
- Joined: Thu Sep 06, 2007 5:04 pm
- Location: On the San Gabriel River, Texas
Re: Shout out for Freedom Arns customer service
This last August I called Freedom Arms for a different front sight for my Model 97. It arrived in the mail later that week. They have always been great doing business with.
Re: Shout out for Freedom Arns customer service
Jim, I did the same thing. The front sight blade on my model 97 was too wide for the notch in the rear sight, filling it almost completely. I didn't want to open the rear sight so I ordered a red fiber optic sight (my first) which provides plenty of space on either side of the sight blade. The new one is .1" rather than the original .125" wide and I shot it much better when I took it out on Monday.
- Scott Tschirhart
- Advanced Levergunner
- Posts: 6045
- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
After I finished my transaction, I told the nice lady on the phone to give my best to Bob.
She said, I can put you through to him if you like…..so I told Bob how pleased I was with the service I received.
She said, I can put you through to him if you like…..so I told Bob how pleased I was with the service I received.
- Scott Tschirhart
- Advanced Levergunner
- Posts: 6045
- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
The revolver arrived today. Reasonable charges for things that were not warranty issues.
New front sight looks great and action is much improved. Feels brand new.
New front sight looks great and action is much improved. Feels brand new.
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- Streetstar
- Advanced Levergunner
- Posts: 4276
- Joined: Sun Jan 11, 2009 5:58 am
- Location: Oklahoma
Re: Shout out for Freedom Arns customer service
I need a 454 Casual in my life --- would probably only fire 45 Colt spec loads through it , -- but i love those revolvers !
----- Doug
Re: Shout out for Freedom Arns customer service
There recently was discussion about "soul-less" guns, the ARs in particular. I have a couple of 7 1/2" Freedom Arms model 83s, a .454 and a .44 mag. I regard them as outstanding tools but they are pretty soul-less. My 5 1/2" model 97 is much better in that category but not as soulful as a Colt or a well-tuned Ruger single action.
- Scott Tschirhart
- Advanced Levergunner
- Posts: 6045
- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
I know what you mean. A Colt or USFA just looks and feels so good to me.
But, FAs are fantastic machines.
But, FAs are fantastic machines.
Re: Shout out for Freedom Arns customer service
Fantastic machines indeed and I take great deal of pride in them. They are in a class of their own.
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High Desert Hunter
- Levergunner 2.0
- Posts: 304
- Joined: Sun Dec 30, 2007 12:51 am
- Location: New Mexico
Re: Shout out for Freedom Arns customer service
I'll be utilizing their customer service soon, I let what is apparently a broken firing pin turn in to an idiot in action. Hopefully doesn't cost me too much, but I guess stupidity should hurt a little. Depending on their verdict, I may have a 45 Colt cylinder fit. It's a big heavy shootin iron, but it's also my favorite.
Dave
Dave
- Scott Tschirhart
- Advanced Levergunner
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- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
I shot it a bunch on Saturday and I’m very pleased with the height.
Puts my .45 Colts loads on the steel plate at 50 yards. Windage is perfect.
Puts my .45 Colts loads on the steel plate at 50 yards. Windage is perfect.
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High Desert Hunter
- Levergunner 2.0
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- Joined: Sun Dec 30, 2007 12:51 am
- Location: New Mexico
Re: Shout out for Freedom Arns customer service
Mine was putting 340gr LBT WFNPB and a 325gr bullet from one of my Mountain Moulds blocks centered up pretty good on a 10" plate at 50 yards yesterday, the RCBS 45-270SAA at 285 grains were hitting about 1 1/2" lower at the same range, all bullets were in the 1100FPS neighborhood.
Dave
Dave
- Scott Tschirhart
- Advanced Levergunner
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- Joined: Fri Oct 16, 2020 2:56 pm
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Re: Shout out for Freedom Arns customer service
Sounds like a very useful velocity for those bullets. I could very easily live with that .45-270SAA for all my needs.High Desert Hunter wrote: ↑Mon Apr 13, 2026 5:56 pm Mine was putting 340gr LBT WFNPB and a 325gr bullet from one of my Mountain Moulds blocks centered up pretty good on a 10" plate at 50 yards yesterday, the RCBS 45-270SAA at 285 grains were hitting about 1 1/2" lower at the same range, all bullets were in the 1100FPS neighborhood.
Dave
- Scott Tschirhart
- Advanced Levergunner
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- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
Kinda reminds me of……..High Desert Hunter wrote: ↑Mon Apr 13, 2026 11:46 am I'll be utilizing their customer service soon, I let what is apparently a broken firing pin turn in to an idiot in action. Hopefully doesn't cost me too much, but I guess stupidity should hurt a little. Depending on their verdict, I may have a 45 Colt cylinder fit. It's a big heavy shootin iron, but it's also my favorite.
Dave
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High Desert Hunter
- Levergunner 2.0
- Posts: 304
- Joined: Sun Dec 30, 2007 12:51 am
- Location: New Mexico
Re: Shout out for Freedom Arns customer service
Right now I feel like I am the idiot looking right at the barrel cylinder gap!
Re: Shout out for Freedom Arns customer service
I have not purchased a Freedom Arms. If I do, it will be a .454 caliber. Loads in the heavy .45 Colt range for a Ruger Blackhawk would be enough for me.
D. Brian Casady
Quid Llatine Dictum Sit, Altum Viditur.
Advanced is being able to do the basics while your leg is on fire---Bill Jeans
Don't ever take a fence down until you know why it was put up---Robert Frost
Quid Llatine Dictum Sit, Altum Viditur.
Advanced is being able to do the basics while your leg is on fire---Bill Jeans
Don't ever take a fence down until you know why it was put up---Robert Frost
- Scott Tschirhart
- Advanced Levergunner
- Posts: 6045
- Joined: Fri Oct 16, 2020 2:56 pm
- Location: San Antonio, Texas
Re: Shout out for Freedom Arns customer service
9 gr Unique and a 270 gr SWC offhand at 25 yards.
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