Shout out for Freedom Arns customer service

[Scott Tschirhart]

I sent a safe queen Modrl 83 back to Freedom Arms last week. A previous owner had filed down the fixed front sight too much.

I paid them to for a new front sight and reduce the trigger pull to a manageable weight. They replaced all internal springs.. They slso installed an updated safety bar and other internal parts free of charge.

I shipped it last Thursday. They are shipping it back to me today.

That’s outstanding service!

[GunnyMack]

Wow! Now they should be teaching other companies about CUSTOMER SERVICE!
Now we need a range report

[Scott Tschirhart]

Might be a while. I’m in Corpus for the Texas Police Chiefs’ Association annual conference.

[Ysabel Kid]

Wow! Now they should be teaching other companies about CUSTOMER SERVICE!

Agreed!

[JimT]

This last August I called Freedom Arms for a different front sight for my Model 97. It arrived in the mail later that week. They have always been great doing business with.

[Walt]

Jim, I did the same thing. The front sight blade on my model 97 was too wide for the notch in the rear sight, filling it almost completely. I didn't want to open the rear sight so I ordered a red fiber optic sight (my first) which provides plenty of space on either side of the sight blade. The new one is .1" rather than the original .125" wide and I shot it much better when I took it out on Monday.

[Scott Tschirhart]

After I finished my transaction, I told the nice lady on the phone to give my best to Bob.

She said, I can put you through to him if you like…..so I told Bob how pleased I was with the service I received.

[Scott Tschirhart]

The revolver arrived today. Reasonable charges for things that were not warranty issues.

New front sight looks great and action is much improved. Feels brand new.

[Streetstar]

I need a 454 Casual in my life --- would probably only fire 45 Colt spec loads through it , -- but i love those revolvers !

[Walt]

There recently was discussion about "soul-less" guns, the ARs in particular. I have a couple of 7 1/2" Freedom Arms model 83s, a .454 and a .44 mag. I regard them as outstanding tools but they are pretty soul-less. My 5 1/2" model 97 is much better in that category but not as soulful as a Colt or a well-tuned Ruger single action.

[Scott Tschirhart]

I know what you mean. A Colt or USFA just looks and feels so good to me.

But, FAs are fantastic machines.

[Walt]

Fantastic machines indeed and I take great deal of pride in them. They are in a class of their own.