RCBS WARRANTY SERVICE
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Please post political post in the new Politics forum.
RCBS WARRANTY SERVICE
Shipped my old '69 Rockchucker & asked them to fix the wobble in the toggle (Heh). Instead of fixing the old one they sent me a brand new RC IV Supreme. I even sent a note asking them to let me know what the charges for the fix were. Almost passed out when I opened the box. Had to pick up my eyeballs off the floor & squish them back in the cabbage.
NO CHARGE NO KIDDING...A BRAND SPANKING NEW PRESS!
Thank you RCBS, you sent me a dream machine...What a company!!!!!!!!!!!
Dang...I forgot to mention that I have an old model primer arm complete with both large & small punches, spring... including the mount pin. If someone needs it, just PM me & tell me where to send it....NO CHARGE!
LB
NO CHARGE NO KIDDING...A BRAND SPANKING NEW PRESS!
Thank you RCBS, you sent me a dream machine...What a company!!!!!!!!!!!
Dang...I forgot to mention that I have an old model primer arm complete with both large & small punches, spring... including the mount pin. If someone needs it, just PM me & tell me where to send it....NO CHARGE!
LB
Last edited by LeverBob on Mon May 02, 2011 10:00 pm, edited 3 times in total.
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- Advanced Levergunner
- Posts: 6972
- Joined: Tue Apr 03, 2007 8:52 pm
- Location: Ridgefield WA. USA
Re: RCBS WARRANTY SERVICE
I have had similar experience with RCBS. GOOD PEOPLE for sure.
- Griff
- Posting leader...
- Posts: 20869
- Joined: Sat Mar 31, 2007 4:56 pm
- Location: OH MY GAWD they installed a STOP light!!!
Re: RCBS WARRANTY SERVICE
Check your PMs.LeverBob wrote:...I have an old model primer arm complete with both large & small punches, spring... including the mount pin. If someone needs it, just PM me & tell me where to send it....NO CHARGE!
LB
Griff,
SASS/CMSA #93
NRA Patron
GUSA #93
There is a fine line between hobby & obsession!
AND... I'm over it!!
No I ain't ready, but let's do it anyway!
SASS/CMSA #93
NRA Patron
GUSA #93
There is a fine line between hobby & obsession!
AND... I'm over it!!
No I ain't ready, but let's do it anyway!
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- Levergunner 1.0
- Posts: 81
- Joined: Tue Jan 18, 2011 10:11 pm
Re: RCBS WARRANTY SERVICE
That's cool of you to pay it forward!
Re: RCBS WARRANTY SERVICE
Griff...check your pm's...will send it out Wednesday.
Enjoy
Best to you & yours...
LB
Enjoy
Best to you & yours...
LB
Re: RCBS WARRANTY SERVICE
RCBS has done me more than right a couple of times too! Their customer service is way above and beyond!
Have you hugged your rifle today?
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- Levergunner 2.0
- Posts: 112
- Joined: Thu Sep 06, 2007 8:36 pm
- Location: Alaska
Re: RCBS WARRANTY SERVICE
Nothing but good things to say about RCBS. Great customer service!
"Anyone who claims the 30-06 is ineffective has either not used one or is un-wittingly commenting on their marksmanship." Phil Shoemaker
Re: RCBS WARRANTY SERVICE
+1ArcticGoose wrote:Nothing but good things to say about RCBS. Great customer service!
NRA Life Member
Re: RCBS WARRANTY SERVICE
I love to read about good customer service. Too many times
we experience hassles and aggravation with things we buy.
It's good to hear about things that went well, and companies
who take pride in their products and servcies and stand behind
them.
-Stretch
we experience hassles and aggravation with things we buy.
It's good to hear about things that went well, and companies
who take pride in their products and servcies and stand behind
them.
-Stretch
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- Levergunner 3.0
- Posts: 996
- Joined: Fri Oct 24, 2008 9:19 pm
- Location: South East South Dakota
Re: RCBS WARRANTY SERVICE
I've bought two used RCBS progressive presses over the years. Each time, they both needed a handful of parts to make 'em go.
Called RCBS and even told 'em the truth, they still wouldn't let me pay, not even for shipping.
It's why my loading bench is Green.
Cat
Called RCBS and even told 'em the truth, they still wouldn't let me pay, not even for shipping.
It's why my loading bench is Green.
Cat
Re: RCBS WARRANTY SERVICE
Pards...to say I was stunned doesn't ever begin to express the emotion. I, my whole family and friends used that old honey of a rockchucker (and others) until it screamed. A whole lot of people used that press to load for a whole lot of family's. I loaned it to one of my friends who used it for about a year & loaded for his family's needs. Got it back when he bought a RC kit with all the trimmmings. I had a A5 to use & just helped him out.
The reloading industry is in a class all by itself when it comes to standing behind their products...they work just as advertised. The rest of U.S industry could take a few lessons from us shooters & stand behind what they make.
Kudo's to RCBS...after nearly 60 yrs. of using their products, they still stand all by themselves. (And, I'm a huge fan of LEE & Lyman).
Best to you & yours,
LB
The reloading industry is in a class all by itself when it comes to standing behind their products...they work just as advertised. The rest of U.S industry could take a few lessons from us shooters & stand behind what they make.
Kudo's to RCBS...after nearly 60 yrs. of using their products, they still stand all by themselves. (And, I'm a huge fan of LEE & Lyman).
Best to you & yours,
LB