RCBS Hand Priming Tool

[JimT]

I bought my RCBS Hand Priming Tool a long time ago ... sometime back in the 1990's. I have primed untold thousands of rifle and pistol cartridges. This last week the Large Primer Feed broke.

I sent RCBS an email about it this morning, listing the part number from their online catalog and letting them know I wanted to buy a replacement. An hour later I received an email from RCBS saying they were mailing the part and there would be no charge.

I thanked them for their help and for the part and let them know that I appreciated their company. I have been using RCBS stuff for many years ... probably more than 50 ... and they have always been very helpful and their customer service has always been amazing.

[Bill in Oregon]

Bought my first press, an RCBS Junior, and my first set of RCBS dies in .30-30, as a junior in high school in Arcata, California, in 1970. Good stuff!

[Ysabel Kid]

Love hearing about companies who value their customers - and more so when it is any company in the gun industry.

[BobM]

I dropped my RCBS Uniflow powder measure and cracked the hopper. I called them (probably pre-email days) to order a new hopper. They would not let me pay for it even after I explained it was my fault.