Quality control is becoming a real problem!

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Lastmohecken
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Location: Arkansas

Quality control is becoming a real problem!

Post by Lastmohecken »

I don't want to derail the thread on the Ruger Marlins you guys ordered. But I sure have been batting a thousand on buying defective guns. It seems every gun I buy turns into a project, and not in a good way. I am either the unluckiest gun buyer in the world or there's a great big sea of defective guns out there, now days, especially. Now, I have had defective guns in about every brand, over the years, but it seems like it's getting worse.

My last episode, was I just received a Smith and Wesson 686 Plus .357 Mountain gun, off of a dealer on Gunbroker. Now, I had seen a few youtube reviews showing some issues with this model, and others with glowing reports, probably paid for by the company. Anyway, I wanted one, and I couldn't find one anywhere except on Gunbroker. So, decided to roll the dice, and hope I got a good one, but I think the table was rigged worse than any casino. One thing I have decided is I am not going to buy anymore guns from dealers on Gunbroker who do not accept returns. My intuition kind of warned me about this deal, but it was the best price so I bought it.

And sure enough, the action was the worst I ever seen on a Smith and Wesson, and it also misfires some of time. So, I sent it in for warrantee repair. I hope they get it right this time, but it should not have gotten out the door in the first place. Sometimes I think those Gunbroker dealers are just using Gunbroker as a dumping ground for defective guns. I emailed the dealer, and he finally called me but was unwilling to make any amends. I am just complaining, I guess. But I have about decided to never buy a new gun again, unless I can hold it in my hand and thoroughly examine it. But that's no guarantee either, as I have still bought lemons over the counter, several times over the years.
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stretch
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Joined: Wed Oct 03, 2007 7:15 pm

Re: Quality control is becoming a real problem!

Post by stretch »

*Sigh*

Unfortunately, there's some truth to what you say.

I bought one of the last real HiPowers new several years ago.
Trigger was so bad the gun wasn't really usable for it's
intended purpose. So, I had to learn how to fix that. It's
a decent gun now.

Same with a Rossi revolver I bought new. I took it apart,
took some machining ships out of it, smoothed out the recoil
shoe and the frame where it slid, removed a bunch of burrs,
smoothed this and that, and replaced the mainspring with one
from a J-frame. Now it functions like it should. And it's accurate!

I bought a Rock Island Armory 45 brandy new that has never functioned
correctly, even after they replaced the slide and a bunch of other parts,
so it has a 22 conversion kit on it now.

And just to clarify, I'm not looking for a 2.5 lb. trigger in a carry gun.
4-5 lbs. single action is just fine. But a gritty 12 lb. trigger is simply
not acceptable. A revolver that jams up because of machining chips
in the action is not acceptable.

I buy new stuff to shoot, not to learn gunsmithing skills. I'm fortunate
that I can do that sort of thing, but I really shouldn't have to.

OTOH, I bought a Springfield Armory SA-35 that runs great.

Luck of the draw these days, or so it seems.

-Stretch
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Scott Tschirhart
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Re: Quality control is becoming a real problem!

Post by Scott Tschirhart »

I have been in the habit of buying older used guns.

Seems like every new gun I have bought over the last few years has problems.

That being said, I have a relationship with a local dealer. Let’s just say that there are guns that go into the display cabinet to be sold in the store (and have a lifetime warranty) and there are guns that go to Gunbroker (that have no warranty).
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Paladin
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Re: Quality control is becoming a real problem!

Post by Paladin »

Scott Tschirhart wrote: Sat Mar 14, 2026 7:16 am I have been in the habit of buying older used guns.

Seems like every new gun I have bought over the last few years has problems.

That being said, I have a relationship with a local dealer. Let’s just say that there are guns that go into the display cabinet to be sold in the store (and have a lifetime warranty) and there are guns that go to Gunbroker (that have no warranty).

Sad state of affairs, even on some of the EXPENSIVE firearms.
It is not the critic who counts
Lastmohecken
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Joined: Sat Sep 15, 2007 1:42 pm
Location: Arkansas

Re: Quality control is becoming a real problem!

Post by Lastmohecken »

Scott Tschirhart wrote: Sat Mar 14, 2026 7:16 am I have been in the habit of buying older used guns.

Seems like every new gun I have bought over the last few years has problems.

That being said, I have a relationship with a local dealer. Let’s just say that there are guns that go into the display cabinet to be sold in the store (and have a lifetime warranty) and there are guns that go to Gunbroker (that have no warranty).
That's what is so aggravating. And I think that is what just happened to me. These dealers use Gunbroker as a dumping ground for their problem guns. And it happened to me, on the previous Oliver Winchester, I purchased not long ago. Fortunately, I was able to fix that one myself. But anyone who had handled that rifle, in the last 50 years when that gun was made, would have known there was a problem with it. And noone fixed it. And it's not right, dumping these guns on buyers who are paying good money for what they expect to be a good gun.
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parson48
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Re: Quality control is becoming a real problem!

Post by parson48 »

I've totally given up on Henry for this reason. They will continue to let you send it back for "repairs", but the two that I have bought were accumulating "frequent flyer miles" from the back an forth.

Also had a S&W 629 that had to have the cylinder replaced right after purchase.

Makes a fellow "gun shy".
mickbr
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Re: Quality control is becoming a real problem!

Post by mickbr »

Im seeing the same thing. Also for other types of items and in my industry too- supply and distribution. We have a metric for a certain level of error or slippage in things.Missed orders, incorrect orders, wrong destinations etc. For whatever reason its about 300-400% worse these days- all since covid.
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