Thank you for contacting the U.S. Postal Service®. This is in response to your recent inquiry regarding delayed mail. The package has not been processed in the Memphis distribution center yet which should be where the next scan is. I have reached out the Memphis Package Inquiry team to flag the package to make sure when it is processed that it will be sorted correctly. After it comes through Memphis is should arrive in here and we will deliver it the same day it reaches your local Post Office. This has been an ongoing issue due to delayed processing at the distribution centers because of employee availability. I do not believe the package is lost however if you would like to file a insurance claim you can do so at usps.com under the help tab and the file a claim.
As a result of the Coronavirus Disease 2019 (COVID-19) pandemic, Postal ServiceTM Priority Mail® products and First-ClassTM packages may temporarily experience delivery delays due to limited transportation availability and employee availability.
Please be assured, the Postal Service’s goal is to move packages as expeditiously as possible, and we are committed to ensuring timely processing and delivery of essential packages. The Postal Service continually reviews its network capacity to provide the American public reliable, efficient, and fast delivery service.
Thank you for your patience and understanding. Please accept our apologies for any inconvenience this matter has caused.
It is now June 24, and the tracking number turns up the same message, "In transit, arriving late."
I am not sure how to proceed, although something like this happened with a Christmas package that I mailed to my brother in Fort Collins early last December. The tracking showed it bouncing back and forth between the Denver and another distribution center. I got the same excuse from the USPS, that COVID had reduced manpower at the distribution center to the point taht packages were piling up but would be delivered. My brother got his package about three weeks late.
I am hoping there is a happy ending to this tale, but believe all parties' patience is wearing thin.
I have to wonder if there are really that many postal employees who are criminals engaging in theft, or whether it has to do with incompetence and extremely poor planning surrounding staffing issues.
I need to get some air and cool off ...
![Mad :x](./images/smilies/icon_mad.gif)
The insurance claim process is a real test of character, I can assure you.