My buddy George up here in the hills has a Browning 1886 Saddle Ring Carbine in .45-70 and had a problem with it feeding rounds. The gun has had less than 200 rounds put through it and is almost brand new. Long story short, Browning basically told my buddy that they couldn't/wouldn't do anything about repairing the gun and recommended a non-Browning affiliated gunsmith "down the road". $200 later, my buddy got his gun back from another gunsmith and is very happy with it. He's very unhappy about the the lack of service and customer support on Browning's part.
Well, this week, George gets one of those "HOW ARE WE DOING?" customer feedback cards from Browning. George is just burning after Browning didn't do anything at all for him and plans on flaming Browning for their lack of service. He says he going to be "tactful" (don't know how much "tact" George has left after 25+ spent with LAPD patrol & bomb squad!). He is asking if anybody has any honcho names over at Browning that he can copy with this survey card as he is afraid it will simply go into the "circular file". Thanks in advance,
Tom
Browning Customer Service (Lack of)
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Please post political post in the new Politics forum.
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don Tomás
- Levergunner 3.0
- Posts: 961
- Joined: Wed Apr 04, 2007 10:42 am
- Location: Kalifornia Sierra Nevada
Browning Customer Service (Lack of)
Tom
'A Man's got to have a code...
I won't be wronged, I won't be insulted and I won't be laid a hand on.
I don't do these things to other people, and I require the same from them."
-John Bernard Books. Jan. 22, 1901
'A Man's got to have a code...
I won't be wronged, I won't be insulted and I won't be laid a hand on.
I don't do these things to other people, and I require the same from them."
-John Bernard Books. Jan. 22, 1901
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buckeyeshooter
- Senior Levergunner
- Posts: 1263
- Joined: Mon Dec 17, 2007 7:57 pm
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Wrangler John
- Levergunner 2.0
- Posts: 107
- Joined: Tue Oct 02, 2007 12:31 am
- Location: California
Browning sold all the spare parts for the Miroku produced reproductions to other vendors about twenty years out from production. I had to send my M-71 carbine to Midwest Gun Works for repair. They had to replace the locking bars, which were defective from day one! Don't ever believe that it's your hand opening the lever when discharged, it's poorly fitted or worn bars. The parts for the 1895 went to a Canadian firm. I'm just glad there was a source of supply and expertise.
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